Effective Date: April 14, 2025
Last Updated: April 14, 2025

Wellness Innovation Hub OÜ ("Company", "we", "our", "us") respects your privacy and is committed to protecting it through this Privacy Policy.

We collect personal information that you voluntarily provide:

• Name, phone number, email address
• Health-related data when booking services
• Payment details (if applicable)

We may also collect non-personal information automatically:

• IP address
• Browser/device data
• Cookies (see Section 10)

We use the collected information to:

• Book and deliver wellness and medical services
• Communicate with you (confirmation, support)
• Improve our website and services
• Send marketing emails (if you opt-in)
• Comply with legal obligations

Under the GDPR, we rely on the following legal bases:

• Performance of a contract (Art. 6(1)(b))
• Consent (Art. 6(1)(a))
• Legal obligations (Art. 6(1)(c))
• Legitimate interests (Art. 6(1)(f))
• Health-related services (Art. 9(2)(h))

We may share data with:

• Medical professionals
• Service providers (e.g., Shopify, Google Analytics)
• Legal authorities, if required

We never sell your data.

We use:

• Secure hosting (Shopify)
• SSL encryption
• Access control
• Data minimization

Some providers may store data outside the EU (e.g., Shopify, Google). We ensure all transfers are safeguarded via Standard Contractual Clauses or equivalent mechanisms.

We retain your data:

• For as long as required to fulfill the purpose
• In accordance with healthcare regulations
• Or until you request deletion (where applicable)

You have the right to:

• Access, correct, or delete your data
• Object or restrict processing
• Withdraw consent

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

We use cookies to:

• Ensure website functionality
• Analyze traffic (Google Analytics)

You can manage cookies in your browser settings. See Cookie Policy for more.

We may update this Privacy Policy. Any changes will be posted with a revised "Last Updated" date.

If you have questions or requests, contact:

Wellness Innovation Hub OÜReg. No. 16923244Phone: +372 5695 6990Email: hello@wih.eeAddress: Aia 7, Tallinn, 10111