Terms and Conditions
Effective Date: April 14, 2025
These Terms and Conditions (“Terms”) govern your use of our website and services provided by Wellness Innovation Hub OÜ (“we,” “us,” or “our”). By accessing or using our site, you agree to comply with these Terms.
1. Company Information
- Legal Name: Wellness Innovation Hub OÜ
- Reg. No.: 16923244
- Email: hello@wih.ee
- Phone: +372 5695 6990
- Country of Operation: Estonia
2. Services
We offer wellness-related services, including:
- IV therapy
- Ozone therapy
- Health check-up packages
- Dressings and stitch removal
Medical services are provided by licensed professionals. Booking does not replace a medical consultation unless otherwise stated.
3. Eligibility
You must be at least 18 years old to book or receive services.
By booking a service, you confirm that:
- You are legally capable of entering into a binding contract.
- You do not have a medical condition that would make the procedure unsafe (you may be asked to sign a consent form or provide test results before treatment).
4. Bookings, Cancellations and Refunds
- Bookings can be made online or in-person.
- Cancellations must be made at least 24 hours in advance.
- Missed or late appointments may be subject to a cancellation fee or no refund.
- Refunds are handled individually depending on the service type and medical nature of the procedure.
5. Payments
- Prices are listed in EUR and include VAT unless otherwise stated.
- Payment is accepted via in-person methods.
- In some cases, prepayment may be required to confirm the booking.
6. No Medical Advice Disclaimer
All information on the website is for informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.
7. Intellectual Property
All content on this website (texts, visuals, logos) is owned by Wellness Innovation Hub OÜ and protected by copyright. You may not copy, modify, or distribute any content without written permission.
8. Limitation of Liability
We are not liable for:
- Any health issues arising from undisclosed conditions
- Delays or interruptions in website access
- Third-party links or content outside of our control
Use of services is at your own risk and based on your provided health information.
9. Data Protection
Your data is handled in compliance with GDPR. Please refer to our Privacy Policy for full details.
10. Applicable Law
These Terms are governed by the laws of Estonia. Disputes shall be resolved in the courts of Tallinn, unless otherwise required by law.